Main purpose of the role:

The Account Manager / Strategic Customer Lead plays a critical role within the Sales & Commercial Team. The main purpose of the role is to establish strategic partnerships with key stakeholders across commercial Mobile Operations, including Networks, Planning, Business and Executive functions, to drive sustained revenue growth and secure mutually beneficial contracts. The Account Manager serves as the primary interface with the Mobile Operator accounts, taking full accountability for leading, shaping and expanding our client’s go-to-market approach. The role holder will be instrumental in driving business growth and maximizing opportunities within our industry partnerships and for accounts with a value of >£100m annual turnover.

Requirements:

– Experienced in high-value account management working within complex environments (preferably within the mobile telecommunications arena)
– Excellent interpersonal skills & ability to manage stakeholders of varying levels and across matrix organisations.
– Clear & concise communication skills at all levels internally and externally.
– Excellent negotiation skills
– Strong planning & organisational ability in delivering program outcomes and business results.
– Extensive experience of collaboration and in managing conflict and change.